Made for you
Your artwork is prepared to order. Where applicable, we share approval images before dispatch.
Shipping &
Delivery
Every MioGallery artwork is prepared, protected, and dispatched with the same care that goes into making it.
1–2 weeks artwork preparation
5–8 business days estimated transit
Tracked & insured from dispatch
From studio to home
Thoughtful at every step.
Protected with care
Packaging is selected around the artwork’s size, format, weight, and framing.
Dispatched securely
Once collected by the carrier, tracking details are sent to the email used at checkout.
Delivered to you
Your shipment travels with insurance and is delivered to the address confirmed on your order.
Designed around the artwork
We choose the safest packaging method for each individual piece—not a one-size-fits-all box.
Protective Carton
Stretched and framed works may travel in reinforced cartons with corner guards, surface protection, and cushioning.
Custom Crate
Oversized, heavy, or especially delicate works may be secured in a made-to-measure wooden crate for added stability.
Canvas Tube
Unstretched canvas is carefully rolled with protective layers and placed inside a rigid, dent-resistant tube.
A considered delivery, clearly communicated
Preparation time
Most made-to-order artworks require approximately 1–2 weeks before dispatch. Custom requests or complex finishes may require additional time.
Transit time
After dispatch, delivery generally takes 5–8 business days. Remote destinations, customs processing, weather, and carrier conditions may affect timing.
Carriers & tracking
We use established international carriers such as DHL, FedEx, UPS, or a specialist art-logistics partner, depending on the destination and artwork.
Shipping charges
Complimentary standard shipping is included where stated at checkout. Any exceptional location or specialist handling charge will be shown or confirmed before dispatch.
Duties & taxes
Orders delivered within the United States include delivery to the address provided. For other destinations, import duties, taxes, or customs charges may be collected locally from the recipient.
Insurance
Every dispatched artwork is insured during transit. Please retain all packaging and contact us promptly if there is visible damage on arrival.
Delivery questions
Clear answers before your artwork begins its journey.
Do you deliver internationally?
Yes. MioGallery ships to most destinations served by our carrier partners. Contact us before ordering if your location is remote or subject to special delivery restrictions.
Will several artworks arrive together?
When practical, we consolidate pieces. Different preparation times, sizes, or packaging requirements may mean that items from the same order arrive separately.
Can I send an artwork to another person?
Yes. Enter the recipient’s complete delivery address at checkout. For gifts or time-sensitive delivery, contact our support team immediately after ordering.
What should I do if the package is damaged?
Photograph the outer packaging before opening, document the artwork and packing materials, retain everything, and email us within 48 hours so we can assist with the carrier claim.
Can I change my delivery address?
Contact us as soon as possible. We can usually update an address before dispatch, but changes cannot be guaranteed once the carrier has collected the shipment.
We are here to help.
Include your order number when contacting us so our team can respond more quickly.
support@miogallery.com+1 (728) 237-4836ARTREE INTERNATIONAL ART CO., LIMITED
United States555 W 5th St
Los Angeles, CA 90013
United States
Los Angeles, CA 90013
United States
Hong KongROOM C56 19/F, YHC TOWER
1 SHEUNG YUET ROAD
KOWLOON BAY, KOWLOON
1 SHEUNG YUET ROAD
KOWLOON BAY, KOWLOON
Hand-Painted ArtReal paint and texture on canvas
Securely PackedPrepared to help protect every surface
Made to OrderPainted after your order is placed
Safe PaymentsQuick and secure checkout